Store Policy
We founded Midnight Society Clothing with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!
Shipping Policy
SHIPPING INFO
All orders will be processed upon receipt of payment. Items are shipped from our warehouse in Birmingham.
Standard shipping 5-7 working days UK (Domestic): £4.90
Express Shipping 1-3 working days £8.50
Standard International Shipping 10-14 Working days £10
Should you not receive your item within the specified time please do not hesitate to contact us.
date your customers about your shipping methods, packaging, and costs. Use concise, straightforward language to build trust with your customers and keep them coming back for more!
Our Return Policy
RETURNS AND REFUNDS
If you are not completely satisfied with your purchase, or the product is found to be defective, you may return the item to us in its original condition within 7 days of receipt.
Only items purchased directly from Midnight Society Clothing’s online store will be accepted. For products purchased from authorised retailers, please get in touch with them directly for returns.
Returned items must be in original packaging, including any accessories, manuals, and documentation.
Non-returnable items include items purchased through retailers, incorrect products purchased, and damaged products through customer mishandling.
Returns made without the above inventory may be refused. Midnight Society Clothing reserves the right to deny any return.
We are here for the people, so although we have our set guidelines, if you come across a problem, we will be right there to provide you with a solution, so you can shop with ease and rest assured you are in good hands.
Privacy and Cookies
About Our Policy
PRIVACY AND COOKIES
We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.
(1) Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Bag.
(2) Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.
(3) Customer preference cookies – when you are browsing or shopping on MS clothing, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.
(4) Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found athttps://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/ . Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete MSclothing user experience that we pride ourselves on providing our customers.